Voice imitation

Artificial intelligence (AI) is rapidly developing and today it can easily recognize speech, plausibly reproduce the intonation of a living person, and even conduct a meaningful dialogue.

The capabilities of robots allow them to be used in many areas, in particular, in enterprises where the main tool of work is a telephone conversation using a script. Various companies are showing interest in technology that can effectively automate business processes, establish communication with customers, and significantly save time and resources.

Voice simulation technology is based on neural networks and machine learning – a data analysis technique that allows a robot to independently study information arrays, improve itself, solve certain problems and identify patterns. For example, a machine might “train” on sound recordings that include a large number of different voices.

The neural network is designed according to the principle of the nervous system of a living organism, which acts not only in accordance with a set of prescribed formulas and algorithms, but also taking into account past experience. Neurons (computing elements of a network) are connected in it and form layers.

After the stage of training, the AI ​​begins to accurately simulate the intonation and timbre of the human voice, to reproduce sounds that are indistinguishable from real ones. This advantage allows the system to be widely used in completely different areas. In this case, the neural network can change the voice, add an accent, make it low or high, female or male.

When simulating human speech, artificial intelligence can only rely on predictions about how each sound following the previous one should sound. This gives him the ability to simulate the sound of the voice of an individual speaker, as well as recreate the speaker’s breathing and the movement of his lips.

The naturalness of the conversation plays an important role as it facilitates the establishment of communication between the business and the client. People do not need to adapt to the machine – users can communicate as if they were talking to another person.

One of the most illustrative and successful projects using voice simulation is Google Duplex, which is integrated into the Google Assistant cloud service. The technology allows a voice assistant to register a client in a salon or place an order by phone without his direct participation. In order to sound natural, the AI ​​even makes hesitation pauses (slowing down of speech), which are characteristic of a person, but completely unnecessary for a machine. The robot could speak faster, but people are psychologically more comfortable communicating at their usual pace. The results look really impressive.

The AVADA MEDIA team develops scalable software based on neural networks and artificial intelligence for various niches and companies. Our specialists design reliable software, including software with a voice simulation function, in accordance with the individual requirements of the customer.

According to Meticulous Research experts, in the next few years, speech technologies will almost triple in the market – their total volume will increase to $ 26.8 billion. Voice services are already very popular today, but their capabilities are not limited to simple commands and functions.

The potential of the technology is very large and can be applied in many areas and areas:

• Artificial Intelligence enables realistic voice simulations for audiobooks, video games, text readers, and more.
• AI-based voice bots are able to maintain a dialogue on a given topic at a level close to human, as well as take over up to 30% of the daily operations of employees.
• The introduction of technology at enterprises gives them a significant competitive advantage and allows them to automate routine processes. Transferring typical conversations to artificial intelligence will free up time, help attract and serve more customers.
• Voice imitation can be used to provide automatic simultaneous translation services, as well as to sound films.
• Robots are widely used to serve customers in call centers. The machine independently interprets simple questions and gives answers to them.

• The technology allows conducting telephone interviews and surveys, as well as using a robot to prepare documents, for example, when applying for a loan.
• Smart call processing is commonly used by retailers, financial companies, contact centers, and developers.
• Call processing systems can reduce the cost of an enterprise to maintain a hotline by 15% to 70% (depending on how many responsibilities are transferred to the machine), Deloitte experts say.
• The technology is of great interest to game developers, as it provides an opportunity to reduce the time for voice actors, personalize gameplay, and also save money.

In recent years, artificial intelligence has made such a step forward and has increased the accuracy of voice recognition and reproduction that it has practically reached the level of living people. Further development of the technology will make it indispensable for modern companies and simplify the life of ordinary users.

AVADA MEDIA specialists use flexible methodologies and tools, as well as establish communication with clients to ensure transparency at every stage of software development, shorten the time and increase efficiency. We are engaged in the implementation of IT projects of any complexity and carry out a full cycle of work – from the initial analysis of customer requirements and the preparation of technical specifications to product support and their subsequent support.