Development of chat bots for business ChatBot
According to Business Insider analysts, in 2020, 80% of companies will use chatbots. In the future, everyone will have to introduce chatbots into the business. Those who are at the forefront of the process of introducing the latest information technologies always receive additional benefits. Those who refuse to introduce technologies that are used by most competitors will inevitably lose.
What is a chat bot ChatBot
Chat Bot is a program that can simulate live human communication. Most often, chatbots are developed and implemented in business for exchanging messages in instant messengers, hence the word chat fell into the name. But it is possible to develop more complex chat bots that can maintain the visibility of communicating with people in audio and video formats.
Chatbot allows a person communicating with him to get an answer to a question that interests him, without the participation of other people and the influence of the human factor. Customers contacting the company often can not clearly articulate their wishes. In order to sell a product or service, companies doing business have to hire personnel who find out the needs of the client, offer him solutions to the problem and, ultimately, make the sale. The more active the company is, the more such personnel are required.
Chat bots can replace live employees with a program that does not get tired, is at the peak of working day and night, and which does not need to be paid.
Salary costs make up a significant part of the total cost of doing business. Reducing costs brings additional competitive advantages.
Depending on the tasks being solved and the ambitiousness of your projects, it is possible to create chat bots that work according to a given scenario, and those that have a machine learning function. When working on a scenario, a specific client call causes a specific response. Unfortunately, if the client cannot formulate the question accurately, problems may arise in communicating with the chatbot.
Chat-bots with machine learning are deprived of this drawback. Such programs use artificial intelligence. Bots of this type are able to understand not commands, but language. Communicating with people, they learn to imitate real conversation, remembering various speech turns and dialogue scenarios. With each new communication, these bots become smarter. If you need to develop a custom bot, first of all, you should pay attention to options with the possibility of machine learning. These options are more complex and expensive, but they are also more effective.
What are the benefits to the business of using chat bots ChatBot
Some companies, instead of using chat bots, prefer developing their own mobile applications. However, statistics show that approximately 69% of potential customers prefer to communicate with bots, instead of installing more and more applications on their gadgets. Accordingly, chat bots expand the reach of potential customers. In addition, business owners using chatbots receive the following benefits:
Using all of these opportunities increases the profit from doing business.
The cost of developing chat bots for business ChatBot Price
The cost of developing a chat bot will depend on the complexity of the tasks it solves. There are two possible schemes for determining the cost of a project:
Why is a chat bot worth ordering at Avada Media AVADA-MEDIA
Avada Media has been operating in the software development and implementation market for over 9 years. Our software products and solutions developed by us are used by customers in Russia, Ukraine, the CIS countries, the European Union, the USA, and Australia. It is important that Avada Media is a customer-oriented company, we put customer satisfaction above all else.
The best confirmation of our qualifications and professionalism are the stories of the success of our clients and the differences in their business before and after working with us.
Our clients What they say about us
Thanks to AVADA-MEDIA for a great project. The developers of AVADA-MEDIA have made for us a convenient and functional system for booking homes. This is not our first project with this company. The professionalism of its developers and competent management make the company the best IT partnerDenis, owner
I have been working with the AVADA-MEDIA team for more than 5 years. I want to note the professionalism of the developers and the excellent management of the employees who always help me in the tasks. We have implemented many different ideas with the AVADA-MEDIA team, and at the moment we are moving the existing store to a new platform.Risto, owner
He chose the AVADA-MEDIA team for his startup and for several years now we have been developing this project together. A lot of things have been done and improved during this time. Thanks to the team of AVADA specialists, the project is gaining commercial momentum and has already entered the Ukrainian market.Игорь, Co-owner
We have been cooperating with Sergey’s team for 5 years in various business areas, including in the field of information technology. Sergey has repeatedly demonstrated the highest level of expertise and responsibility in our joint projects, especially in an uncertain situation and for a limited time.Bogdan Yurchenko, Director
As a technical director, Sergey perfectly organized work on the SeshMe mobile application project, thanks to which we always received results in time. Also I would like to note the high level of developers from the team of Sergey. Very happy to work together. I recommend Sergey as a reliable and responsible partner.Vlad Konovalov, Product manager
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