Food Delivery Management Software

In the era of food delivery, offering online ordering, delivery, and takeaway is a smart strategy to grab the attention of a huge audience of potential customers. When you start delivering food, it is very important to invest in the right software to automate your business, minimize human error, and increase your brand awareness.

Food delivery management software in its simplest form serves as a delivery aggregator for restaurants, burgers, cafes, bakeries, and more. More sophisticated, one-stop delivery control centers provide integration with point-of-sale (POS) systems, creating food delivery automation and streamlining your business.

The online order management solution connects food service POS systems with online ordering solutions such as delivery services, online ordering systems, etc. In other words, the software bridges the gap between the POS system on the one hand and the ordering platform on the other. By integrating these delivery channels into the POS system, the online order flow is streamlined and automated.

Online order management software can be used by small restaurants, cafes and quick service restaurants, as well as chains specializing in all types of grocery business, offering delivery as a separate service. Another type of company that can benefit from this type of software is the so-called virtual restaurants. These businesses prepare food exclusively for delivery. Also, an online food delivery hub can be useful for larger delivery businesses such as supermarkets.

What benefits can delivery companies gain by using an integrated online delivery solution? Restaurants and other grocery businesses that use an integrated online delivery solution no longer have to manually enter delivery orders into their POS system because the gateway delivery software automatically sends all online orders to the POS. This saves the restaurant time per order while avoiding human error when copying orders.

If you run a franchise or fast food restaurant chain, our app will help you manage your deliveries in the most efficient way. The courier can view the details of each order he delivers. This includes information about the client’s address and phone number, each item on the invoice, and the form of payment. One courier will be able to handle multiple deliveries at the same time, giving you the confidence that your staff’s time is fully efficient. The app can also provide separate delivery reports for each location.

Food delivery software makes it easy for restaurants to publish and edit menus across multiple delivery platforms. Chain restaurants that have multiple locations and/or brands can manage their online menus from one place, which again saves a lot of time. Online ordering integration takes back control of restaurants, allowing them to self-promote menus instead of using a third-party delivery platform.

Another big benefit of using a food delivery hub is consolidated reporting. When your online food ordering channels are connected to your POS, the latter will provide you with online sales reports in addition to internal sales data. Restaurants no longer have to take data from all the different platforms and manually combine it, making reporting faster and easier.

Inventory management also becomes easier: your inventory is automatically updated in your POS system after online delivery orders are completed. In this way, items that are out of stock can be detected and made unavailable much faster, preventing customers from ordering meals or products that are out of stock.