• E-Commerce,



Personal account for an online store

Ritchy Personal account for an online store

  • Location:
    • EU
  • Team:
    • 6 specialists
  • Solution:
    • Design
    • Adaptive layout
    • Testing
    • Programming
  • Sector:
    • E-commerce
  • Technologies:
    • PHP (Laravel)
    • Vue.js
    • jQuery
    • JavaScript
    • Frontend (Bootstrap, CSS3, HTML5)

Ritchy is a large technology and innovation company engaged in the production of electronic cigarettes (including premium ones) and e-liquids. The company has about 200 thousand customers, and its products are presented in more than 85 countries around the world.

AVADA MEDIA has developed convenient personal accounts for Ritchy online store for buyers and dealers of the store in order to speed up order processing and automate the work process as much as possible.


List of works


List of works Ritchy

Before starting work on the project, we studied the niche and features of the business in detail, spent time on the internal processes of the company, and outlined the main tasks. After that, the architecture was designed and detailed terms of reference for the team were drawn up.

  • We developed the project structure, delimited access rights, and created personal accounts for each of the roles. Administrators got access to extended functionality (all customer orders, statuses, etc.), dealers and customers got limited access. In particular, dealers can create orders for their customers.
  • Due to the personal account, users have the opportunity to save the goods they are interested in in the basket, apply discounts, view previous purchases, and also track the status of the current order.
  • We have created a product matrix, structured based on the established parameters and characteristics, which allows you to quickly place orders.
  • All information enters the personal account from the internal system of the customer.
  • We also developed an adaptive layout, due to which the system is displayed correctly on any device and in different browsers.



Result Ritchy

AVADA MEDIA has designed convenient and practical personal accounts that meet the needs and business objectives of the Ritchy online store. When developing the project, we took into account the peculiarities of working with the data of the company’s customers, the range of goods, the need to select a large number of positions, as well as the placement of several orders at the same time.

Our team has created a trading matrix that allows you to quickly cover all the needs of the target audience and increase its LTV.

A ready-made personal account allows you to automate business processes, which contributes to the scaling and development of the company, as well as simplifies the process of interacting with the store and increases the level of customer loyalty.


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Personal data processing agreement

The user, filling out an application on the website https://avada-media.ua/ (hereinafter referred to as the Site), agrees to the terms of this Consent for the processing of personal data (hereinafter referred to as the Consent) in accordance with the Law of Ukraine “On the collection of personal data”. Acceptance of the offer of the Consent is the sending of an application from the Site or an order from the Operator by telephone of the Site.

The user gives his consent to the processing of his personal data with the following conditions:

1. This Consent is given to the processing of personal data both without and using automation tools.
2. Consent applies to the following information: name, phone, email.

3. Consent to the processing of personal data is given in order to provide the User with an answer to the application, further conclude and fulfill obligations under the contracts, provide customer support, inform about services that, in the opinion of the Operator, may be of interest to the User, conduct surveys and market research.

4. The User grants the Operator the right to carry out the following actions (operations) with personal data: collection, recording, systematization, accumulation, storage, clarification (updating, changing), use, depersonalization, blocking, deletion and destruction, transfer to third parties, with the consent of the subject of personal data and compliance with measures to protect personal data from unauthorized access.

5. Personal data is processed by the Operator until all necessary procedures are completed. Also, processing can be stopped at the request of the User by e-mail: info@avada-media.com.ua

6. The User confirms that by giving Consent, he acts freely, by his will and in his interest.

7. This Consent is valid indefinitely until the termination of the processing of personal data for the reasons specified in clause 5 of this document.

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