CRM for logistics DEVELOPMENT AND IMPLEMENTATION
In recent years, the global trend has reached Ukraine: now you can order with delivery almost anything, at least in large cities. This means that the number of delivery companies continues to grow, and the competition between them is also growing. Only those will survive in the competition and evolve who will be able to satisfy the client’s requests to the maximum, using minimal resources. CRM (customer relationship management) for a logistics company will help in this – AVADA MEDIA uses custom-made systems by installing modules after commissioning the system.
CRM-system helps to solve many logistics problems related to delivery, storage and relationships with customers and suppliers. It minimizes the time spent on performing routine operations and the impact of the human factor on business processes. CRM-system allows a logistics company to solve the following tasks:
Integration of CRM logistics with other services AVADA-MEDIA
At your request, the company AVADA MEDIA implements the possibility of integrating CRM with other services for the most complete automation of business processes.
So, a special module will connect the system with your site so that the requests left by customers in a special form are automatically processed in CRM.
IP telephony will allow you to implement three tasks at once, each of which is critically important for the logistics business:
Also, the CRM system can be integrated with e-mail for the purpose of both organizing mailings with offers, and notifications about the status of the order. The system’s capabilities allow you to connect and use the module for sending notifications in SMS and instant messengers.
System accessibility CRM logistics system
As required, we implement many specialized CRM functions for logistics:
We suggest you create a CRM system on the principle of a constructor, with the ability to add the necessary blocks over time. If you want to qualitatively change the business processes of a logistics company, please contact AVADA MEDIA.
The best confirmation of our qualifications and professionalism are the stories of the success of our clients and the differences in their business before and after working with us.
Our clients What they say about us
Thanks to AVADA-MEDIA for a great project. The developers of AVADA-MEDIA have made for us a convenient and functional system for booking homes. This is not our first project with this company. The professionalism of its developers and competent management make the company the best IT partnerDenis, owner
I have been working with the AVADA-MEDIA team for more than 5 years. I want to note the professionalism of the developers and the excellent management of the employees who always help me in the tasks. We have implemented many different ideas with the AVADA-MEDIA team, and at the moment we are moving the existing store to a new platform.Risto, owner
He chose the AVADA-MEDIA team for his startup and for several years now we have been developing this project together. A lot of things have been done and improved during this time. Thanks to the team of AVADA specialists, the project is gaining commercial momentum and has already entered the Ukrainian market.Игорь, Co-owner
We have been cooperating with Sergey’s team for 5 years in various business areas, including in the field of information technology. Sergey has repeatedly demonstrated the highest level of expertise and responsibility in our joint projects, especially in an uncertain situation and for a limited time.Bogdan Yurchenko, Director
As a technical director, Sergey perfectly organized work on the SeshMe mobile application project, thanks to which we always received results in time. Also I would like to note the high level of developers from the team of Sergey. Very happy to work together. I recommend Sergey as a reliable and responsible partner.Vlad Konovalov, Product manager
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