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Helper CRM – a smart CRM system for beauty salons and barbershops

Helper CRM – a smart CRM system for beauty salons and barbershops

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Managing a beauty salon or barbershop – it means solving dozens of tasks every day at once: booking clients, working with staff, calculating salaries, tracking supplies, running promotions, maintaining loyalty programs. And in this chaos, it is easy to lose the most important thing – the client. At Avada Media we developed Helper CRM to bring order, automate routine work and allow business owners to focus on growth.

What is Helper CRM

Helper CRM is a cloud-based customer relationship management system that we designed specifically for the beauty industry: hair salons, barbershops, nail studios, brow bars, and cosmetology offices. The system works on a subscription model (SaaS), requires no installation, and starts operating immediately after connection. It is suitable for both small studios and chains with branches and administrators.

Helper has already established itself strongly in the market, and the numbers speak for themselves:

  • Geography: Ukraine
  • Clients: 1523 salons and specialists
  • Accounts: 3215 users

Why salons choose Helper CRM

Every salon owner is familiar with these situations:

  • a client didn’t show up because they forgot the appointment
  • a stylist mixed up the time
  • a client’s contact was lost
  • it’s difficult to understand how much the salon actually earned in a month
  • material balances don’t match
  • records are kept in notebooks, Excel, or messengers

Helper CRM solves all these problems out of the box. The system takes over the key processes – booking, finances, employees – and you get transparency, control, and increased profit.

Helper CRM – a smart CRM system for beauty salons and barbershops

Who is Helper suitable for: tariffs and usage models

Helper is relevant for different business formats in the beauty industry: from small studios to salon chains. The system works equally well as a CRM program for a beauty salon and as an effective CRM for a barbershop. It is chosen by individual specialists, franchises, and professionals working on rent – each gets the functionality they need without excess. You can manage schedules and the client base, control revenue, track workload, connect branches, and launch loyalty programs. All of this – in one solution that works from day one.

Pricing and usage models

Every salon has its own tasks and scale – that’s why Helper offers several connection models so everyone can start at a comfortable level.

Cloud solution

A ready-made CRM system for a beauty salon on a subscription basis, with quick launch and no extra costs.

  • Plan for self-employed specialists – 100 UAH/month;
  • Free trial period – 10 days;
  • Flexible subscription system: the longer the period, the better the price.
License Price

Account limit

Bonus Savings
1 month ₴400

Up to 5 accounts

3 months ₴1200

Up to 10 accounts

+1 month –25%
6 months ₴2400

Up to 25 accounts

+3 months –33%
12 months ₴4800

Up to 50 accounts

+6 months –33%

Plan “Self-employed Master”

₴100 / month

1 account

Suitable for specialists renting a chair, studios, and small salons that need a quick start without overspending. You can read more about the pricing at the link.

Individual Customization (Optional)

Helper is a cloud-based SaaS solution: all core functionality is available in any subscription. If a network or large client requires a unique integration or customization, we provide it as a separate development service (pricing is calculated individually using the estimation calculator). This is not a separate “license” and not a deployment under your brand: the system remains cloud-based and works via subscription.

Features of Helper CRM for a beauty salon

Everything you need for effective salon management is in one system.

Helper CRM helps save time, reduce mistakes, and improve service quality. Below are the key features you get immediately after connecting.

Online booking for clients

  • Clients can book services at any time – through the website, social networks, or messengers.
  • No calls or waiting. The booking automatically appears in the master’s schedule and is displayed in the system.

Mobile App and Notifications

Helper CRM supports reminders and notifications for clients via SMS (through Alpha-SMS, requires a personal account and balance top-up), Viber, as well as integration with Telegram (feature available in beta).

This ensures clients receive timely reminders about appointments and promotions, while administrators get alerts for new bookings.

Client base management

The entire history of interactions is stored in one system: visits, services, reviews, preferences. The database is easy to segment for mailings and promotions. This makes it possible to launch personalized offers and bring clients back.

Schedule and workload control

A convenient calendar for administrators and masters helps:

  • see daily workload
  • manage available time slots
  • avoid overlaps and conflicts

The system allows for even workload distribution and prevents disruptions in bookings.

Financial analytics

Our CRM program for beauty salons generates clear reports on key indicators:

  • revenue by masters, days, and services
  • workload
  • marketing effectiveness
  • You get a complete picture of your business and can make informed decisions.
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Helper CRM

Integrations and extensions

Helper CRM easily integrates with websites, cash registers, ERP, and messengers.

Custom integrations and modifications are available as a separate service upon agreement.

  • Website and social networks: The online appointment feature can be embedded into your website, Instagram, and Facebook. Customers can make appointments wherever it is convenient for them – without any extra steps or switching between platforms.
  • Telegram: integration is available in a test/limited form and will be refined in future releases.
  • Cash registers and accounting: Helper integrates with POS systems and accounting. You can track payments, control financial flows, and connect ERP as needed.

Landing page builder

Every Helper CRM subscription includes a built-in landing page builder with a set of ready-made templates. You can create your own landing page, post information about your salon and services, and publish it immediately on the system’s subdomain. This is a free feature available to every Helper user.

Mobile capabilities of Helper

Everything masters and clients need is also available in a mobile format. Considering the growing traffic from smartphones, we have developed a fully functional mobile application. You can read more about it in the article Helper app.

  • App for masters: masters can see their schedule, manage bookings, check client history, and control services directly from the phone. This saves time and improves service quality.
  • Convenience for clients: booking and reminders work through the website and messengers, and information about promotions is always at hand. The client doesn’t need to call – just open the screen.
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Helper mobile app

Benefits of using Helper CRM

We designed the entire system so that every participant in the process benefits – from the client to the business owner.

For clients – comfort and care

  • quick online booking without phone calls
  • visit reminders via SMS, email, or messengers
  • personal offers and promotions
  • access to all information – time, master, address, services
  • modern and convenient service format

Result: it is convenient for the client, they don’t forget their appointment, and they are more likely to return.

For the owner – control and transparency

  • all statistics and processes in one interface
  • schedules of masters and daily workload
  • financial reports and service reports
  • tracking of campaign effectiveness
  • tracking of materials, salaries, and revenue

Result: the manager always knows what is happening in the business – in real time and from any device.

For the business – profit growth

  • fewer mistakes and missed appointments
  • automation of routine processes
  • higher client retention
  • optimization of staff performance
  • more bookings without added workload

Result: steady revenue growth and reduced operational costs.

Helper CRM or custom development – which to choose?

We offer two cooperation formats: a ready-made solution or a custom CRM system developed for your business. The choice depends on your goals, budget, and process complexity.

Parameter Helper CRM (ready-made solution) Custom development
Launch speed The system is connected and works instantly Time required for design and implementation
Budget Affordable subscription, minimal start cost Higher investment, but full adaptation to your needs
Flexibility Ready-made features for the beauty industry Unique logic, integrations, roles, and modules
Scalability Ability to add modules and extend functions Any custom functions and extensions – no limits

There are many solutions on the market, and owners often look for the best CRM systems for beauty salons. Helper stands out because it already takes into account the specifics of the beauty industry and is ready to work immediately after connection. It is ideal if you want to quickly start, automate processes, and avoid overpaying for development.

A custom solution is the best choice if your business has non-standard processes, special roles, specific integrations, or advanced customization needs.

If you’re unsure – we will help you evaluate which format is best for you.

(Ua) Висновок

Implementing a CRM system for a beauty salon is a step toward systematic growth, improved service, and steady profits.

Helper CRM helps salon owners and managers:

  • save time through automation of routine processes;
  • increase revenue by retaining clients and encouraging repeat visits;
  • build loyalty with convenient online booking and personal offers;
  • control business and finances in real time from any device.

You can choose the right format:

Leave a request or activate a 10-day free trial – and see how the program can simplify your work today.

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