HOTEL CRM SYSTEM FOR HOTEL, HOSTEL, SANATORIUM
The hotel business is a difficult task, the client has the opportunity to choose someone. Which have already installed a special system that automates business processes. A customer relationship management system, or CRM, is a way to minimize the impact of the human factor and existing routine operations. Overall manageability and business performance are increasing markedly. Specialized CRM for hotels is being developed by AVADA MEDIA. We offer flexible solutions with the possibility of future system upgrades with new modules. You get only what you really need.
What gives the introduction of such a system to your business? AVADA-MEDIA
The bulk of the administrator’s work can be automated. For example, the reservation process after implementing CRM is as follows:
At the same time, a customer base is being formed in CRM, which can be used to send targeted offers and promotional codes, to inform customers about various promotions and important events. Search and segmentation of clients in the database is possible according to any data entered into it – age, gender, period of residence, list of services provided to the guest, etc. Other search parameters are also available – for example, you can get statistics on numbers that are booked more often and less often, for the most popular services.
The grid of numbers displays in real time all occupied and reserved numbers with deadlines. Here you can also note the necessary work to be carried out in a particular issue, the need to replace or repair equipment. The grid displays the area of responsibility of each employee by numbers and dates.
Who will benefit from such a system AVADA-MEDIA
CRM can be used not only for hotels. It can be adapted for the needs of a business related to the placement of people, with additional functions for different directions:
Hotel CRM facilitates the work of a human resources specialist and accountant. In it, you can create a dossier for each employee and keep a record of working time for payroll. The system also allows you to create financial reports on the activities of the hotel or the entire network. The warehouse management module simplifies inventory balances and write-offs.
CRM can also be integrated with the hotel’s security system. This will allow you to control the territory using CCTV cameras with smart functions, collect and analyze data from cameras if necessary, control access to different areas of the hotel and keep a record of personal magnetic cards of employees and access cards to rooms.
Additional system features: Modules and widgets
Want to take your hotel business to the next level? Automate processes with a CRM system from AVADA MEDIA. We are ready to provide you with professional advice, recommend the best approaches and technologies, conduct business analysis and implement a quality and useful system in your business
The best confirmation of our qualifications and professionalism are the stories of the success of our clients and the differences in their business before and after working with us.
Our clients What they say about us
Thanks to AVADA-MEDIA for a great project. The developers of AVADA-MEDIA have made for us a convenient and functional system for booking homes. This is not our first project with this company. The professionalism of its developers and competent management make the company the best IT partnerDenis, owner
I have been working with the AVADA-MEDIA team for more than 5 years. I want to note the professionalism of the developers and the excellent management of the employees who always help me in the tasks. We have implemented many different ideas with the AVADA-MEDIA team, and at the moment we are moving the existing store to a new platform.Risto, owner
He chose the AVADA-MEDIA team for his startup and for several years now we have been developing this project together. A lot of things have been done and improved during this time. Thanks to the team of AVADA specialists, the project is gaining commercial momentum and has already entered the Ukrainian market.Игорь, Co-owner
We have been cooperating with Sergey’s team for 5 years in various business areas, including in the field of information technology. Sergey has repeatedly demonstrated the highest level of expertise and responsibility in our joint projects, especially in an uncertain situation and for a limited time.Bogdan Yurchenko, Director
As a technical director, Sergey perfectly organized work on the SeshMe mobile application project, thanks to which we always received results in time. Also I would like to note the high level of developers from the team of Sergey. Very happy to work together. I recommend Sergey as a reliable and responsible partner.Vlad Konovalov, Product manager
are created only by the team Our team
Contact the experts Have a question?
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