Development of CRM systems for beauty salons

Are you the owner of a beauty salon, hairdresser, barbershop? Then you know how difficult it can be to maintain a customer base, scheduling the work of masters, inventory accounting. All this helps solve modern computer technology, such as CRM for beauty salons from the company AVADA MEDIA. CRM-system, or Customer relationship management system, allows you to simplify or automate many routine operations that “eat up” most of the working time.

Thus, you will save on the remuneration of staff involved in administration, and avoid many errors caused by the human factor.

No more notes on pieces of paper and missed calls – order CRM for your beauty salon in the form and with the set of functions that will be beneficial for you!

Firstly, a convenient inventory management system. The specifics of a beauty salon often requires the purchase of supplies abroad. This takes considerable time and can create a shortage. We offer a function in CRM that will allow you to enter all items of consumables and include a reminder that the goods need to be ordered. In addition, inventory management simplifies the execution of write-offs of consumables for accounting documents, and also automatically accumulates a database of materials.

Customer service is also greatly simplified thanks to CRM for the beauty salon. The first visit of each client is entered into the database, and all work with him in the future can be automated. This includes synchronization of all visits with the base in the future, and planning of visits, and notifications. The CRM system simplifies the work of marketers: it is possible to set up notifications about birthdays, automate mailings with special offers and discounts, etc.

The history of visits to the database will tell the master the needs and characteristics of the client.

Hairdressers will appreciate the ability to upload photos based on the results of the services provided. This will help to better understand what exactly the client needs: now all he needs to say is “do it like last time”.

The CRAD system for a beauty salon from AVADA MEDIA will also allow you to organize online recording of your clients. Just put a link to round-the-clock online recording on a page on Facebook or Instagram: greatly simplifying the recording procedure and eliminating the need for customers to call, you will significantly increase attendance. If necessary, the capabilities of our CRM systems also allow you to connect IP-telephony.

The CRM system will allow you, as the owner of a beauty salon, to leave without hindrance – after all, all business processes can be controlled remotely. We also offer solutions for network stores with the ability to monitor and analyze the work of institutions in other cities. The system allows accountants to control financial flows and calculate wages. Masters get a convenient accounting tool, and owners and marketers get business intelligence tools.

• the ability to program various scenarios of working with clients;
• ease of use, convenient intuitive interface;
• the ability to generate reports on all indicators in the database, including KPI;
• quick access to relevant customer information;

• workflow automation;
• increasing business manageability by automating business processes: each employee knows what and when to do;
• full history of interaction with each client with additional options;
• inventory management; automation of newsletters and analysis of the effectiveness of marketing activities.

Our CRM systems are developed individually for each client. We suggest that you independently choose a set of functions that will be implemented. Ready to help you decide on the basis of your needs and scope. Such a system will satisfy the needs of not only beauty salons, but also barbershops, hairdressers, SPA centers.

Contact or AVADA MEDIA, we will help you organize business processes, save on routine, avoid the human factor and increase profits!