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Modern management of residential complexes, apartment buildings and housing cooperatives is impossible without the introduction of digital technologies. Management companies, condominium associations, homeowners associations (HOAs) daily face the need to process large volumes of data: accounting for payments, generating receipts, monitoring debts, communicating with residents, organizing house maintenance. To effectively perform these tasks, specialized software solutions are required. That is why the development and implementation of reliable software packages for the housing and utilities sector is becoming a priority for many management companies.
AVADA MEDIA offers professional development and implementation of software products for housing stock management. Our team creates programs for housing and utilities management companies, as well as solutions for condominium associations, homeowners associations (HOAs) and other forms of property management. One of the key areas is the implementation and adaptation of the “MyHouse24” system, which has proven itself as a convenient, flexible and scalable software for automating the work of management companies.
The Housing and Utilities program “MyHouse24” is a comprehensive solution that combines a management company website, a resident’s personal account, and an administrative panel for data management. Thanks to this system, it becomes possible to fully automate the housing and utilities management company: from generating receipts and accounting for payments to organizing the work of personnel and interacting with residents. The program for the housing and utilities management company helps to optimize work processes, reduce the number of errors associated with manual data processing, and improve the level of customer service.
Using CRM for housing and utilities allows you to centrally manage all information related to houses, apartments, owners, payments, and service requests. Such a CRM system for housing and utilities becomes not just an accounting tool, but the basis for transparent and effective management. The system provides convenient functionality for working with personal accounts, generating electronic receipts, accounting for meter readings, and sending notifications to residents via e-mail and a personal account.
In addition to standard functions, the program for housing and utilities allows you to flexibly configure tariffs for utilities, generate reports on financial transactions, and track the status of the cash register in real time. This solution is suitable for both small HOA and large management companies servicing dozens of residential buildings. If necessary, the system can be modified for specific tasks – for example, integration with external services or expansion of modules to meet individual customer requirements.
For HOA “MyHouse24” system acts as an accounting program for HOA, providing all the necessary tools for financial accounting, debt control and reporting. This solution simplifies the work of accountants, freeing them from routine tasks, and provides access to up-to-date information at any time.
AVADA MEDIA offers both the implementation of a ready-made “MyHouse24” system and the possibility of developing an individual program for a housing and utilities management company based on this platform. We take into account the specifics of each client’s work, adapt the interface, add new functions and provide support at all stages of operation.
Using the program for accounting of housing and utilities, management companies, HOA receive a reliable tool for improving the efficiency of work and the quality of service to residents. MyHouse24 system allows you to automate key processes, reduce administration costs and increase the transparency of interaction between the management company and homeowners.
“MyHouse24” system is a comprehensive software solution for automating the work of management companies servicing the housing stock. This is a universal program for housing and communal services management companies, developed taking into account the real tasks and processes typical for the management of apartment buildings, residential complexes, homeowners’ associations (OSBB), homeowners’ associations (HOAs) and housing construction cooperatives (HCCs).
AVADA MEDIA offers its clients two approaches: implementation of the ready-made “MyHouse24” system with adaptation to the needs of a specific customer, as well as the development of completely individual software based on the functionality of this platform. This approach allows you to create a program for a housing and communal services management company that best suits the specifics of the work, internal regulations and business scale.
“MyHouse24” includes three key modules:
This housing and communal services program allows you to centrally keep records of all financial transactions. The built-in cash register records receipts and expenses, which ensures the transparency of financial flows. Each transaction is linked to a specific personal account, which simplifies debt control and accounting for prepayments. Thanks to this function, the housing and communal services accounting program becomes an indispensable tool for accountants and administrators.
For homeowners associations and condominiums, the system acts as an accounting program, providing all the tools for accounting for payments, generating reports, and monitoring financial transactions. Such a computer program for homeowners associations allows you to abandon outdated tools, such as Excel tables, and move on to a more efficient and reliable management system.
The utility tariff calculation program built into the system allows you to set up tariff plans individually for each house, section or apartment. This is especially important for management companies that service several objects with different cost structures. The flexible tariff settings function makes the utility program for HOA convenient for both small houses and large residential complexes.
AVADA MEDIA understands that each management company operates according to its own rules and standards. That is why, in addition to implementing the ready-made solution “MyHouse24”, we offer the development of individual software solutions. This allows you to take into account specific business requirements: integration with external systems, development of additional modules, adaptation of interfaces to the company brand, setting up non-standard processes. This approach turns the standard utility program my home into a unique management tool that fully meets the customer’s objectives.
Particular attention is paid to the communication capabilities between the management company and residents. The system supports mass sending of notifications, messages about work, scheduled inspections and other events. This allows you to abandon outdated methods of informing through announcements in the entrances and switch to modern online notifications via your personal account, email or SMS.
Residents have the option of online payment for utilities directly from their personal account. This program for paying for housing and communal services supports integration with popular payment services, which makes the process convenient and fast. The payment function is directly linked to the accounting of payments in the system, which allows the administration to immediately see the status of payments and automatically update data in the cash register and on personal accounts.
The program for accounting in the HOA and the program for maintaining the HOA also include functions for managing apartments, sections, floors, house structures, linking owners to objects, and delimiting access rights for employees. This is especially important for companies servicing several houses at once, where a clear delineation of areas of responsibility is required.
The implementation of CRM for housing and communal services and CRM for the management company of housing and communal services based on “MyHouse24” allows you to automate the processing of resident applications, track their status, distribute tasks between employees, and monitor the performance of work. Such a CRM system for housing and communal services not only simplifies internal processes, but also improves the level of customer service, ensuring a quick response to requests.
Together with AVADA MEDIA, you get not just a standard solution, but a flexible software product that can be developed, scaled and adapted to business. We are ready to offer a solution based on “MyHouse24” or develop an individual program for HOA, HOA accounting program, apartment program payment, program for housing cooperatives, taking into account all the wishes and features of your project.
MyHouse24 system combines a wide range of functions that allow you to automate and simplify the management of residential complexes, apartment buildings and real estate properties serviced by management companies, homeowners associations, condominiums and homeowners associations. This program for housing and communal services management companies was developed taking into account the real tasks facing management organizations, and therefore includes modules that cover all key aspects of management.
One of the most important elements of the management company’s work is financial accounting. MyHouse24 housing and communal services program provides a tool for monitoring receipts and expenses through a built-in cash desk. All transactions are recorded in the system, which allows administrators to monitor the cash desk status in real time, check the movement of funds, and generate reports on financial flows.
Each payment is linked to a specific personal account, which ensures transparency of settlements with residents. Thanks to this, the housing and communal services accounting program allows you to easily identify debtors, take into account overpayments and keep track of all receipts. This approach eliminates manual input errors and simplifies control over financial discipline.
The functionality of “MyHouse24” includes automated generation of receipts for payment of housing and communal services. Receipts can be generated both by templates and individually for each apartment, taking into account resource consumption, charges and tariff plans. A flexible program for calculating housing and communal services tariffs allows you to set the parameters of charges for each house, section, apartment, which makes the system adaptive to different management models.
Receipts are available for downloading in PDF or XLS format, can be sent to residents by e-mail or uploaded to their personal account. This function makes the system convenient for both residents and the administration, reducing the cost of paper notifications and speeding up the communication process.
The “MyHouse24” system is equipped with a resident’s personal account, through which apartment owners can access their financial information at any time. Residents see the history of charges, paid and unpaid receipts, can independently download meter readings, submit requests for a technician to call, and receive notifications.
Particular attention is paid to the online payment function. The program for paying for housing and communal services is integrated with payment services, which allows residents to pay bills directly from their personal account. Payment is recorded automatically, and the data is immediately updated at the cash desk and on personal accounts. This eliminates the need for additional actions by the accounting department and speeds up payment processing.
The system has an integrated function for accounting for water, electricity, and gas meters. Residents can independently submit readings through their personal account, and employees of the management company can enter data through the administrative panel. Readings are automatically pulled up when generating receipts, which simplifies the calculation of charges and reduces the likelihood of errors.
The housing and communal services program allows you to keep detailed records of the structure of a residential complex: add houses, sections, floors, apartments, link owners and tenants. This is especially important for management companies servicing several houses. Administrators can filter information by objects, quickly find data on the desired apartment, see the account balance, charges, debts.
This module is especially relevant for HOA, where it is important to centrally manage heterogeneous information. This program for accounting in HOA and the program for maintaining HOA simplifies the work of accountants, administrators and managers, providing access to all data through a single interface.
Through their personal account, tenants can submit requests to call specialists – plumbers, electricians, repairmen. Requests are recorded in the system, receive a status (new, in progress, completed), and can be assigned to specific performers. This functionality turns the system into a full-fledged CRM for housing and communal services, where you can control the entire cycle of processing requests.
The CRM system for housing and communal services also allows you to administer the workload of personnel, see the number of requests for each house, and track the speed of employee response. This functionality is especially useful for housing and communal services management companies, for whom it is important to provide a high level of service to residents.
The system provides for the delineation of user roles: director, manager, accountant, electrician, plumber. Each user is assigned a role and access rights to information. This ensures data security and the convenience of employees, who see only the information that relates to their functionality.
The built-in website management module allows you to administer content: upload banners, update news, publish information about tariffs, services, сontact details. All changes are made through the administrative panel, without the need to involve third-party developers. This approach simplifies the company’s work and makes the site an effective communication tool.
Software for HOA, software for HOA “MyHouse24”, software for accounting of HOA, software for HOA, software for housing cooperatives – all these areas are functionally covered by the solution “MyHouse24”. The implementation of the system allows you to abandon disparate tools, combining management in one platform.
The AVADA MEDIA company offers both the implementation of the ready-made system “MyHouse24” and the development of individual software solutions adapted to the specifics of your business. We are ready to expand the functionality, integrate external services, develop additional modules, ensuring full compliance with your requirements.
Screens of CRM system "MyHouse24"
Each management company, condominium association, homeowners association or homeowners association faces unique challenges when managing housing stock. Standard software solutions do not always cover all the features of organizing processes, calculating payments, interacting with residents and internal document flow. That is why AVADA MEDIA offers not only the implementation of the ready-made software product “MyHouse24”, but also the possibility of its individual modification taking into account the specifics of the client’s work.
The program for the housing and communal services management company, implemented on the basis of “MyHouse24”, can be adapted to the requirements of the management company regardless of the scale of management – be it one apartment building, a large residential complex, a network of real estate properties. We understand that the functionality of the software must correspond not only to standard accounting tasks, but also to the internal processes of a particular organization.
The housing and communal services program provides the ability to customize the business logic of the system: from the rules for generating receipts to processing resident requests and routing tasks to performers. For example, if your company uses its own method of charging for common house needs or uses different formulas for calculating tariffs for houses, our team will implement the appropriate program for calculating housing and communal services tariffs for you so that the system meets your standards.
Additionally, it is possible to develop specialized reports, expand the analytics panel, customize the mechanism for notifying residents via email, SMS or push notifications. These features are especially in demand within the framework of automation of the housing and communal services management company, when it is necessary to collect all data in a single system for monitoring and making management decisions.
Management companies often use third-party solutions for accounting, CRM, document management or interaction with banks. We offer integration of “MyHouse24” with external programs via API or direct data exchange channels. Such integration allows you to create a single information environment, where CRM for housing and communal services and the CRM system for housing and communal services become part of a comprehensive infrastructure.
For example, you can implement data export to an external accounting program for the HOA or the accounting program for the HOA, set up automatic exchange of payment orders with the bank, connect online utility payment services. This reduces the need for data duplication, simplifies financial accounting and ensures information consistency.
The basic version of the housing and communal services program “My Home” includes modules for accounting of personal accounts, generating receipts, managing applications and messages. However, within the framework of individual development, it is possible to expand the functionality:
We are ready to adapt the system interface to the corporate style of your company, implement a multi-level access structure, develop new user roles, add non-standard scenarios for using the system. This approach allows you to turn a standard software solution into a computer program for HOA that fully meets the requirements of your organization.
AVADA MEDIA offers flexible implementation models: from using a cloud version of the program for accounting in HOA to installing a boxed version on the client’s server. If necessary, the system can be supplemented with new modules as the business develops, which is especially important for companies that plan to expand the number of managed objects.
In addition to functional improvements, we ensure the scalability of the solution. This means that the HOA program “MyHouse24”, implemented in a small house, can easily be scaled to service a residential complex or a network of apartment buildings as the number of serviced houses increases.
When developing software solutions, we focus on the real tasks of the client. If the standard functionality does not cover all the necessary processes, our team of business analysts works out detailed work scenarios, creates a technical assignment and implements an individual program for housing and communal services management companies, homeowners associations, condominiums, homeowners associations or housing cooperatives.
This approach is especially valuable for companies with non-standard business processes, specific requirements for accounting, reporting, and interaction with residents. As a result of implementation, the customer receives not just a program for a housing and communal services management company, but a management tool developed taking into account its structure, objectives and development prospects.
Within the framework of individual projects, it is possible to implement:
It is due to its flexibility that the platform “MyHouse24” can be used as a program for accounting of condominiums, a program for maintaining homeowners’ associations, a program for accounting of housing and communal services of homeowners’ associations with precise reference to real business processes.
AVADA MEDIA creates software solutions that help automate routine processes, increase transparency of work and improve the quality of service to residents. We offer not only the implementation of a ready-made program for housing and communal services, but also the development of customized solutions that can take into account all the features of your business.
Resident's personal account screens
In the management of residential complexes, condominiums, homeowners associations and housing cooperatives, there are often problems that cannot be fully solved using standard software solutions. Each management company operates in unique conditions, has its own approaches to calculating tariffs, organizing interaction with residents, financial accounting and internal reporting. Understanding this, AVADA MEDIA offers services for individual software development for housing and communal services, condominiums, homeowners associations and housing cooperatives – solutions that are created from scratch or based on the ready-made platform “MyHouse24”, taking into account the features and needs of a particular organization.
Individual development allows you to create a program for the housing and communal services management company that best matches the company’s internal business processes, takes into account legislative requirements and is adapted to the work practices of employees. This approach is especially relevant for organizations that work with several residential complexes, apply unique accrual schemes, provide additional services to residents or interact with different external systems. One of the key tasks of individual development is to create a program for calculating housing and communal services tariffs with support for complex tariff models. For example, if the management company uses differentiated rates for different categories of premises, sections, floors or houses, our team of developers implements the necessary business logic in the system. This allows you to automate the accrual process taking into account all parameters and eliminate errors associated with manual calculations.
In addition, individual development includes the ability to integrate with external accounting and payment systems. Such automation of the housing and utilities management company helps to create a single digital environment where data is transferred without duplication, and the interaction processes between the accounting department, clients and banks are automated. We can set up synchronization with an accounting program for HOA, an accounting program for HOA, external CRM systems, electronic document management systems. If necessary, modules are individually developed for managing tenants’ requests, internal notifications, and service personnel work schedules. These functions turn the solution not just into an accounting system, but into a CRM for housing and utilities or a CRM system for housing and utilities, providing full management of house maintenance processes. For HOAs and housing cooperatives, we offer the creation of specialized solutions, such as a program for HOAs, a program for HOAs accounting, a program for rent, a program for housing cooperatives, taking into account the specifics of managing partnerships and cooperatives. This includes accounting of membership fees, control of target savings, distribution of expenses, formation of internal reports for the board and audit commissions.
AVADA MEDIA also provides the ability to develop a program for accounting in HOAs and a program for maintaining HOAs, in which it is possible to implement special scenarios for working with apartments, owners, personal accounts. For example, individually customizable logic for working with rented premises, accounting for recalculations, support for complex algorithms for accruals for common house metering devices.
Particular attention is paid to creating a user-friendly interface adapted to the tasks of a specific management company. We develop interfaces aimed at accounting employees, dispatchers, technical specialists, with different levels of access to data and tools. This approach ensures ease of use and protection of confidential information. Additionally, individual development includes the ability to brand interfaces, configure notifications according to corporate standards, and adapt the content of the management company’s website. This allows not only to optimize internal work, but also to increase the trust of residents, ensuring a professional presentation of the management company in the digital environment. It is important to note that individual development allows for the possibility of gradual scaling of the system. Even if a program for a housing and utilities management company is initially developed with basic functions, in the future it can be expanded with new modules and integrations without the need for a complete transition to another platform. This approach ensures long-term efficiency of investments in digitalization.
AVADA MEDIA supports the project at all stages: from requirements analysis, architecture design, writing technical specifications, development, testing, to implementation and technical support. We work closely with the customer to ensure that the created computer program for the HOA, the program for accounting for housing and utilities, the program for accounting for the HOA or other specialized solution fully meets the goals set.
Custom development from AVADA MEDIA is an opportunity to receive not just a software product, but a tool created for the tasks of your management company, adapted to real processes, with all the necessary functions and the possibility of further development.
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