Switching from 1C Housing and Utilities to your own system based on "MyHome24"

For many years, 1C for Housing and Utilities was considered the standard for automation in the utility sector. But in modern conditions, managing a housing and communal services company requires more convenient, flexible and cross-platform solutions that optimize work, integrate with banks and messengers, customize for unique processes, and make interaction between residents and the service company comfortable.

In 1C, accounting in housing and communal services management companies is carried out using standard templates. For a long time, the program really solved the key tasks of housing and communal services enterprises, but now it cannot provide this. That is why management companies, condominiums, HOAs, HOAs and utilities are actively looking for programs similar to 1C and are moving from outdated accounting programs to flexible digital ecosystems with deep analytics, personal accounts for residents and full process automation. At the same time, many organizations continue to work with the program despite the complex interface, lack of flexibility, limited customization and integration options, and constant dependence on the provider. Meanwhile, the technological revolution in the housing and communal services industry has already taken place, accounting programs other than 1C exist and offer user-friendly interfaces, quick adaptation to processes, and full management automation. The custom program for housing and communal services enterprises “MyHome24” from the developers of AVADA MEDIA is not just a replacement for 1C in Ukraine, but an opportunity to get your own program with an individual interface, adapted accrual logic and integrations, effective and convenient for both employees and residents.

Despite its widespread use, 1C: Management of Housing and Communal Services no longer meets the requirements of the modern utility market. These are essentially accounting products that have been “adjusted” to the needs of housing and communal services. They are cumbersome, difficult to maintain, and any improvements require costs and time. Let’s look at the key reasons why companies are looking for simple analogs of 1C in Ukraine:

1. Outdated interface. 1C is a program that was created for the realities of the past years and today looks cumbersome and unintuitive. Every click takes time, and finding the right information often turns into a real quest. This reduces the speed of employees’ work and increases the processing time of applications. For employees, this is additional stress, and for residents, the inability to interact with the management company online.

2. Dependence on the developer. Setting up, finalizing and supporting 1C: Housing and Communal Services requires the involvement of highly specialized specialists. Any change in business processes or implementation of a new function turns into a complex and expensive project. And in the case of legislative innovations, you have to wait for the corresponding updates in the program from the developers.

3. Difficulty in scaling. With the 1C program, a housing and communal services management company will always have difficulties with scaling. Adding new facilities requires workarounds and additional costs. Programs like 1C are also often not able to scale at all with the growth of the company.

4. Inconvenience for users. In the 1C program, the management of housing and communal services is not a priori customer-oriented. The lack of mobility, a modern personal account, binding to a computer and an internal network, slow payments and complex communications lead to a decrease in the loyalty of residents. In 1C, the management of a housing and communal services enterprise does not allow you to effectively interact with customers and improve the level of service. Now let’s add new realities to this:

• the government requires transparency and digital reporting;
• competition between management companies is growing;
• residents are accustomed to global digitalization: they have smartphones, online banking, iPay, and expectations that they can solve any issue with housing and communal services without leaving home.

If your system is not ready for this, you lose money, time, and trust.

“MyHome24” is a unique program analogous to 1C in Ukraine, adapted for housing and communal services companies, which does not require compromises, only custom functionality, automation and visuals that will emphasize your professionalism.

Our analogue of the 1C program for housing and utilities is a flexible platform that adapts to the real structure and logic of your business. It combines everything you need for digital housing management: from basic automation of charges in your Personal Account to a full-fledged service through a mobile application.

“MyHome24 is an alternative to 1C for small businesses and large enterprises. The software solution is based on:

• A website with public information, online applications, news, and basic navigation for residents.
• Resident’s personal account, accessible via a web browser or smartphone, to view charges and payment history, online payments, requests to the control room, messages and votes.
• An administrative dashboard through which management company employees can manage buildings, personal accounts, charges, analytics, applications, documents, and notifications.

Key technological components of our program:

• Reliable and scalable architecture that supports distributed work with thousands of personal accounts, charging histories, applications, and documents.
• Open interfaces for API integration with 1C (at the stage of data migration), banking gateways, email and SMS services, IP telephony, messengers, and other external and internal systems on request.
• A modern UI/UX interface adapted to the real tasks of users: clear forms, accessible language, adaptation for smartphones and tablets. Your employees and residents will not take long to learn and get used to the management system, but will start using it intuitively.

The main advantage of our 1C alternative is its modular architecture, which ensures scalability and adaptability. Before switching from 1C to a program for the housing and utilities sector based on MyHome24, you choose which modules and functions will be in your individual system. Even after the program is put into operation, you can disable or enable them, modify and customize them for unique processes.

The basic functionality of “MyHome24” program covers all the main processes in the work of condominiums and management companies, including 1C – rent calculation and housing and communal services accounting. The following functions ensure a high level of automation and comfort for all participants:

• Accounts and applications management – residents get access to charges, payment history, receipts, and applications in a convenient format.
• Financial accounting and analytics – transparent control of income and expenses, automatic cash management, accounting of debts and overpayments.
• Resident application processing – acceptance, tracking, and management of applications with the distribution of tasks among employees.
• Generating and sending receipts – automatic generation of payment documents and sending them to residents via e-mail or Personal Account.
• Fixing meter readings – manual or automated (configured separately on request) data collection with subsequent consideration in calculations.
• Real estate management – accounting of premises parameters, tenant statuses, financial information, and technical characteristics.
• Flexible system of access rights – differentiation of roles for different employees: accountants, dispatchers, craftsmen, and management.
• Communication with residents – sending messages, announcements, and news via the website, email, and messengers.
• Mobile access – adaptive program interface and the ability to develop a mobile application for iOS and Android, as well as a chatbot.

The basic configuration of MyHome24 already covers the basic needs of housing and communal services and condominiums, but if necessary, the Ukrainian analogue of 1C for small businesses can be adapted to the specifics of a company of any size. We offer the expansion of functionality through additional modules and improvements, for example:

• generation of receipts based on individual calculation algorithms;
• online payment for utilities, thanks to integration with payment services for instant payment recording and automatic data updating in the system;
• flexible routing of residents’ requests, taking into account the type of request, object and responsible employee;
• personalized interfaces for different roles: dispatchers, accountants, craftsmen, residents and contractors;
• segmented notifications via email, SMS, push notifications, and messengers;
• in-depth analytics and reporting: by building, service category, debt, employee and contractor activity;
• support for complex tariff models with the ability to link to an object of any level (house, entrance, section or specific apartment);
• object accounting module: technical passports, repair history, scheduled and unscheduled works, acts and inspections.

While users of 1C Housing and Utilities do not have the opportunity to customize the system in detail for their processes and tasks, we offer full customization: the program is built for you, not you adjust the processes to the program. We not only customize the basic system to meet your requirements, but also individually develop the best Ukrainian analogues of 1C for the accounting of a management company, which reflects all the features of the structure, document flow, roles, reporting, and accrual model of a particular company. Switching from 1C to an individual program based on MiyDim24 allows you to implement custom modules, functions, and scenarios for:

• a specific management model – condominiums, management companies, housing associations, municipal housing and communal services, housing cooperatives;
• specific types of charges and tariffication, including complex formulas, subsidies, recalculations;
• internal processes – role structure, approval of applications, communication between departments, financial control;
• your customer base – integration with existing accounting systems and databases.

And we’re not just talking about adaptation at the program development stage. As any enterprise changes and expands, the transition from 1C does not end with the implementation of new software. In case of process changes, we finalize the functionality: we connect new modules and channels (for example, a Telegram bot or a mobile application), and when new regulatory requirements are released, we quickly adapt the system.

In addition, in an individual program for the housing and utilities sector, you can adapt not only the functionality but also implement a unique UX/UI – convenient for each user, multilingual, intuitive, using the company logo, corporate colors, typography, and other elements of corporate identity.

If you don’t know how to replace 1C in Ukraine, we are ready to offer a flexible approach and the best way based on your needs and processes. Implementation of MyHome24 off-the-shelf solution is suitable for those companies that need to keep their core processes, but get rid of the limitations of 1C and get a modern, convenient tool. If you need a unique digital platform, we will customize the program or develop a customized solution from scratch.

Whichever 1C alternative for housing and communal services you choose, we go through several stages to implement it.

• Analyze in-depth the processes and structure of your company: we determine which modules of MyHome24 basic solution are needed, and which ones need to be modified or adapted to your model, or are not needed at all.
• Draw up a technical specification based on the analysis: we describe the list of functions and integrations, the technological stack, and the logic of module interaction. The detailed TOR becomes the foundation and roadmap for a transparent and controlled transition from 1C.
• Design UX – a user-friendly and concise interface that is understandable to all categories of users.
• Create a prototype of the system to agree with you on the interface structure, ease of navigation, and user roles.
• Design the system in the corporate style of your company – taking into account the brand book or create a visual image from scratch.
• Expand the database with new tools: automatic notifications, custom calculation formulas, integrations with banks, IP telephony, and payment gateways.
• Analyze the structure of the existing database and transfer key information to the new system: personal accounts, accrual and payment histories, contracts, document templates – with minimal losses and without manual intervention.
• We train employees before the launch, provide documentation and support. The system is launched in stages to avoid disruptions to ongoing operations.
• After the launch, we stay in touch: we provide technical support, updates, and scaling of the functionality in accordance with the growth of your company and new tasks.

This approach allows you to quickly switch from 1C to a modern system with minimal risks and maintain control over all processes. With us, you get not just analogs of the 1C program for condominiums, but full-fledged digital ecosystems adapted to your work format, company structure, and customer needs. This is an investment in the efficiency, image, and future of your business.

The transition from 1C Housing and Utilities to an individual digital platform based on MyHome24 is an important step towards a new level of enterprise management and service quality. 1C Accounting for HOAs and housing and communal services is suitable for basic tasks, but limits the possibilities of flexible customization, automation and scaling. Replacing 1C for condominiums and housing and communal services with a custom program for housing and communal services will give positive results in the first weeks.

1. Optimization of internal processes. After the transition, routine tasks that the 1C housing and communal services program could not automate are automated. This allows you to significantly reduce the time to complete operations and reduce the workload on employees.
2. Reduced operating costs. Replacing 1C accounting leads to a reduction in costs: for paperwork, 1C license and maintenance, manual processing of applications and work with debts. Less manual labor means fewer employees, fewer mistakes and fines.
3. Increased loyalty of residents. Functional and convenient Personal Account, mobile application, transparent charges, online payment, chat with the management company – all this increases trust, improves communication and reduces the number of complaints. Residents receive high-quality digital service and feedback, see what they are paying for and how the management company is doing.
4. Simplified document management and reporting. Our alternative to 1C in Ukraine for housing and communal services automatically generates acts, receipts, notifications, and reports for management and government agencies. All data is stored in one place and is always available. This eliminates paperwork and minimizes the risk of errors.
5. Scalability and full control. Our alternative to the 1C program is easily scalable – it allows you to add new modules, connect buildings, regions, and external services. Employees get modern dashboards, access to real-time data, automatic report generation, and clear statistics without complicated downloads. Management will have access to analytics on fees, debts, and employee performance.
6. Strengthening the image and reputation. By implementing modern 1C analogues, the utility company demonstrates its readiness for digital transformation and investment in development, strengthening its reputation as a reliable and technological partner.
7. Security and control. Our alternative to 1C is deployed on your server and belongs only to you – you control the data, infrastructure, and access.

Looking for a way out of 1C? We offer to switch to a customized solution based on MyHome24 – with a user-friendly interface, process automation, and full control over the system.

Depending on your tasks, we will

• implement a ready-made platform with basic functionality for management companies, condominiums or HOAs that need to quickly abandon an outdated system in favor of a modern platform;
• customize the program for your business processes, preserving the business logic, adapt the interface for employees and residents, and/or implement additional features that are missing in the basic configuration;
• develop a turnkey system from scratch for companies that want to create their own digital ecosystem that fully meets internal processes, architecture, and requirements.

Cooperation with AVADA MEDIA is always a comprehensive approach: from analysis and design to launch, integrations, data migration, and technical support. We don’t just launch the system, but accompany it at all stages: from implementation and staff training to scaling and development of new modules. Our team has extensive experience in housing and communal services automation and an understanding of the specifics of the industry. We will ensure a safe, smooth and effective transition from 1C to a modern digital ecosystem. With us, you can switch from 1C to a more modern Ukrainian alternative 1C Enterprise simply, step by step and under full control – without risks, stress and negative experience for employees and residents.