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Features of the Telegram chat bot for cafes and pizzerias Telegram

The Telegram messenger captivates many with its simplicity and abundance of functionality. In addition to the ability to maintain channels and chats, it has another, so far little appreciated, function – a chat bot. This is an opportunity to create a branched and complex script of correspondence with the user. AVADA MEDIA offers small and medium-sized businesses, namely the owners of cafes, pizzerias, burgers, etc., the creation of a chat bot for receiving and processing orders in strict accordance with the terms of reference. Such a chat bot will allow the customer, using only the Telegram messenger and without installing any additional applications, to perform the following actions without any problems:

  • view the menu (with the possibility of branching into categories);
  • choose and order a dish;
  • indicate the place and time of delivery;
  • choose and indicate a payment method;
  • leave wishes for staff and feedback in a special dialog box; participate in the loyalty program (receive promo codes and accumulate points).
Telegram chat bot features

Telegram chat bot Telegram chat bot features

Your staff will be able to receive and quickly process incoming information and execute orders directly, which will save on the functions of an operator-telephone operator. Ease of use and unobtrusiveness will work for customer retention and return. Thanks to this, the chatbot, being essentially a free tool, will increase your direct profit.

In addition, the development of a chat bot can be carried out in a much shorter time than even the simplest application, and its cost will be correspondingly lower. The latter circumstance is very important at the start of a business and allows you to start accepting and processing orders as quickly as possible and with minimal investment.

Chatbot for cafes and pizzerias
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Personal data processing agreement

The user, filling out an application on the website (hereinafter referred to as the Site), agrees to the terms of this Consent for the processing of personal data (hereinafter referred to as the Consent) in accordance with the Law of Ukraine “On the collection of personal data”. Acceptance of the offer of the Consent is the sending of an application from the Site or an order from the Operator by telephone of the Site.

The user gives his consent to the processing of his personal data with the following conditions:

1. This Consent is given to the processing of personal data both without and using automation tools.
2. Consent applies to the following information: name, phone, email.

3. Consent to the processing of personal data is given in order to provide the User with an answer to the application, further conclude and fulfill obligations under the contracts, provide customer support, inform about services that, in the opinion of the Operator, may be of interest to the User, conduct surveys and market research.

4. The User grants the Operator the right to carry out the following actions (operations) with personal data: collection, recording, systematization, accumulation, storage, clarification (updating, changing), use, depersonalization, blocking, deletion and destruction, transfer to third parties, with the consent of the subject of personal data and compliance with measures to protect personal data from unauthorized access.

5. Personal data is processed by the Operator until all necessary procedures are completed. Also, processing can be stopped at the request of the User by e-mail:

6. The User confirms that by giving Consent, he acts freely, by his will and in his interest.

7. This Consent is valid indefinitely until the termination of the processing of personal data for the reasons specified in clause 5 of this document.

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