Car service chatbot


Car service chatbot Telegram

Thanks to its convenience and wide functionality, the Telegram messenger is rapidly gaining popularity. The potential capabilities of the Telegram chat bot for communicating with small and medium-sized businesses are very large. We are developing a turnkey chat bot for car service, car dealerships, logistics companies with complex and branched dialogue scenarios and exactly according to the terms of reference. The chatbot solves many tasks: remote recording for repairs or diagnostics without a call – the chatbot shows free dates and times with specific specialists and allows you to make an appointment with one touch;

  • readiness stage notifications;
  • the ability to order additional services or goods by selecting them from the catalog;
  • answers to frequently asked questions – you can create a scenario in such a way that the user can carry out a short car diagnostics from the options offered by the chatbot and choose the most suitable specialist;
  • customer feedback – reviews about the quality of services, gratitude and complaints;
  • loyalty program – customers can receive promotional codes and discounts in the chatbot.


Telegram chatbot

Telegram Telegram chatbot

All information about the customer’s recording goes directly to the smartphone of the responsible person. You do not need a separate employee who will oversee communication with clients – your foremen can do it using a simple program. Compared to a separate mobile application, the Telegram chatbot has a number of advantages, especially relevant for beginners and small businesses:  

  • several times less turnkey development time compared to a mobile application;
  • significantly lower development cost;
  • after activation, the use of the chatbot is free;
  • Your customers don’t need to install additional apps – less action, more response.

Using the Telegram chat bot developed by AVADA MEDIA, you already at the start of your business get a powerful and convenient tool for both parties to retain customers for minimal money.

Telegram chatbot for car service or logistics

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The user, filling out an application on the website (hereinafter referred to as the Site), agrees to the terms of this Consent for the processing of personal data (hereinafter referred to as the Consent) in accordance with the Law of Ukraine “On the collection of personal data”. Acceptance of the offer of the Consent is the sending of an application from the Site or an order from the Operator by telephone of the Site.

The user gives his consent to the processing of his personal data with the following conditions:

1. This Consent is given to the processing of personal data both without and using automation tools.
2. Consent applies to the following information: name, phone, email.

3. Consent to the processing of personal data is given in order to provide the User with an answer to the application, further conclude and fulfill obligations under the contracts, provide customer support, inform about services that, in the opinion of the Operator, may be of interest to the User, conduct surveys and market research.

4. The User grants the Operator the right to carry out the following actions (operations) with personal data: collection, recording, systematization, accumulation, storage, clarification (updating, changing), use, depersonalization, blocking, deletion and destruction, transfer to third parties, with the consent of the subject of personal data and compliance with measures to protect personal data from unauthorized access.

5. Personal data is processed by the Operator until all necessary procedures are completed. Also, processing can be stopped at the request of the User by e-mail:

6. The User confirms that by giving Consent, he acts freely, by his will and in his interest.

7. This Consent is valid indefinitely until the termination of the processing of personal data for the reasons specified in clause 5 of this document.

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