UX CRM AVADA-MEDIA
CRM, or Customer Relationship Management, allows you to solve many problems for business and not only. It is a reliable database, integration with marketing communications systems and customer communication channels. It allows you to reduce the time and effort required to complete all business processes. There are two ways a business can go in using CRM: purchasing a ready-made system and ordering its own development. Moreover, the second option is also more flexible, since it allows you to take into account all the nuances of your business, and is often cheaper, because you pay only for what you will actually use.
AVADA MEDIA has been successfully developing CRM systems for a wide variety of areas and business scales for a long time. You can see real projects in the portfolio. Significant experience allows us to satisfy all the needs of the client in a reliable and efficient CRM system. And it is he who says that without careful design of the system it is extremely imprudent to start developing the software part.
UX CRM AVADA-MEDIA
Therefore, the first thing we will do if you decide to order CRM development from us is to get acquainted with all your business processes and formalize them in special process diagrams. They are used in the graphical description language for modeling business processes and designing, including complex websites. In addition, we will draw a UI prototype of the resource using the Moqups service, which will display all interface elements and the principle of their interaction.
Such a prototype is called a mockup and is part of the CRM development specification.
To start designing, we figure out how you are doing:
All this can and should be automated in CRM, but first, the information needs to be formalized in the terms of reference.
UX CRM AVADA-MEDIA
Today every third company in Ukraine already uses CRM and the same number of companies are planning. The market is developing all the time, and having a working CRM system that meets the company’s needs is a real competitive advantage. After all, its use optimizes the marketing strategy, increases the level of interaction with customers and the level of service of the company. Ultimately, CRM contributes to the emergence of more and more new customers and the return of existing ones, without increasing (or reducing) the workload on staff, which means it increases your income.
Depending on the purpose, all CRMs are divided into the following types:
UX CRM AVADA MEDIA
By the way of organization, they distinguish between CRM “out of the box”, or standalone systems that are installed directly on your server or hosting, as well as cloud SaaS solutions (software as a service). AVADA MEDIA offers the development of systems of any type and organization, but these points must be taken into account when designing.
The more complex the CRM, the more structured its prototype will be, but without it, no further movement is possible – like construction without an architectural plan. We are ready to take on the most complex projects and complete them on a turnkey basis within the agreed time frame. Contact us!
The best confirmation of our qualifications and professionalism are the stories of the success of our clients and the differences in their business before and after working with us.
Our clients What they say about us
Thanks to AVADA-MEDIA for a great project. The developers of AVADA-MEDIA have made for us a convenient and functional system for booking homes. This is not our first project with this company. The professionalism of its developers and competent management make the company the best IT partnerDenis, owner
I have been working with the AVADA-MEDIA team for more than 5 years. I want to note the professionalism of the developers and the excellent management of the employees who always help me in the tasks. We have implemented many different ideas with the AVADA-MEDIA team, and at the moment we are moving the existing store to a new platform.Risto, owner
He chose the AVADA-MEDIA team for his startup and for several years now we have been developing this project together. A lot of things have been done and improved during this time. Thanks to the team of AVADA specialists, the project is gaining commercial momentum and has already entered the Ukrainian market.Игорь, Co-owner
We have been cooperating with Sergey’s team for 5 years in various business areas, including in the field of information technology. Sergey has repeatedly demonstrated the highest level of expertise and responsibility in our joint projects, especially in an uncertain situation and for a limited time.Bogdan Yurchenko, Director
As a technical director, Sergey perfectly organized work on the SeshMe mobile application project, thanks to which we always received results in time. Also I would like to note the high level of developers from the team of Sergey. Very happy to work together. I recommend Sergey as a reliable and responsible partner.Vlad Konovalov, Product manager
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