DESIGN OF PERSONAL OFFICES

Gradually, many sites come to a simple conclusion: the user’s personal account should be. After all, this opens up many tempting prospects for business in any area.

Personalized offers, accumulative loyalty program, order history – all this, of course, can be done in the old fashioned way by e-mail or in a new way, in messengers. But the gold standard for good customer interactions is a personal account.

The next conclusion is that a personal account should be simple, easy to use and beautiful. Even if you already have a website, you can and should connect this function to it, making it as functional and comfortable as possible.

AVADA MEDIA will help you with this. We develop the functionality of personal accounts for all areas. And we always start development from the design stage.

Before you start developing – that is, writing software code, you need to know exactly what scripts will be executed in the user’s personal account. How it will look and what options to offer. At this stage of work on the project, we draw up a use case diagram, which forms the basis of the conceptual model – the scheme in accordance with which the personal account will be developed. We do this with the online tool Moqups.

The next stage is prototyping, or the creation of a mockup – a layout as close as possible to the real picture, containing all the screens of the future personal account and illustrating the relationship between them. This stage is also called the creation of UX / UI design, that is, a design that combines user experience and interface.

For example, in the case of developing a personal account for a customer in an online store, the following may be important elements:

• User’s personal information settings page;
• purchase history with all related information up to correspondence with the manager and, of course, the function of reordering in one click – this is important for consumables;
• a block of product reviews – for example, a user can leave a review directly in their personal account, seeing the purchase history, but it will appear on the product page in public access;
• subscriptions to newsletters, products, comments, etc .;

• tab “my desires”;
• function of private messages and social activity

The list is not exhaustive – a personal account can be supplemented with a variety of functions, but it is important to take into account all future possibilities and relationships between different elements at the design stage. The finished prototype is approved by the customer and forms the basis of the technical specifications. Only then does the actual development begin. If you skip the design phase, product development will be significantly lengthened and may require a lot of rework instead of working on an approved plan.

AVADA MEDIA always starts from the design stage – if you need a high-quality personal account to attract and retain customers, we will be happy to help you.