Development of a seating map editor for online ticket sales. Builders and configurators of hall layouts

When purchasing a ticket, the ability to choose a seat or table on an interactive map of the venue becomes a key factor in guest trust and conversion. It’s not just a visual element, but a tool that influences the purchase decision, increases loyalty, and enables your ticketing system to work more efficiently.

An online seating map is the intersection of UX design, logistics, and sales. It allows the event attendee to see, feel, and choose a seat in advance, and the business owner to manage seats, flexibly customize zones, and launch online sales with just a click. Competent, adaptive, and technologically advanced visualization of guest seating in a restaurant, concert hall, nightclub, or stadium is a necessary part of the digital infrastructure for ticket sales. It creates a sense of transparency, control and comfort even before the visit.

AVADA MEDIA will develop for you a configurator for the booking system, adapted to the format of your business, the architecture of the room and the specifics of the event. Such a hall constructor can be easily integrated into online ticketing systems, websites and mobile applications for booking seats for events.

An online seating map is an interactive visualization of seats and location zones linked to the ticketing system. But this is not just a graphical map of the room, but a separate module of the program embedded in a website or mobile application, where each element of the room – table, chair or zone becomes an active object with which the user can interact in real time.

Interactive layout of the ticketing hall performs several key functions at once:

• Space visualization. The user gets a clear idea of the layout of the venue, the location of the stage, bars, dance floor, and VIP sectors. This reduces the number of questions and uncertainty when buying a ticket and increases confidence in the choice.
• Interactive seat selection. Each element of the scheme can be associated with a certain price, conditions of attendance or additional functionality (e.g., minimum on order, possibility of ordering drinks, availability of privacy). The guest sees free/occupied seats and chooses exactly what suits him/her – just like when booking an airline ticket or a hotel.
• Automation of sales logic. Behind the scheme of the hall is a flexible configuration: zones, groups of seats, dynamic pricing, promotional rules. The administrator can change the status of a sector at any time (for example, temporarily close tables), set different rates for different dates or events, conduct segmented sales by seat type.
• Reduced operational burden. There is no need to explain to customers what seats are still available, how to get to the right zone or what conditions are provided. This simplifies communication and significantly reduces the burden on the cash desk, receptionists and support team.
• Digital control and analytics. The seating plan becomes part of a single digital funnel: from seat selection to QR code entry and collection of occupancy statistics. You can track which areas are filling up faster, where you should change the price, which seats are being re-purchased – and use this data for targeting and optimizing future events.

Thus, the seating plan is the key link in an intelligent ticketing system that combines interface aesthetics, technical flexibility and strategic business objectives. Without it, it is impossible to build a convenient, transparent and scalable online booking model, especially when it comes to events with a large number of zones, variable configuration or high demands on customer experience.

• The flexible configuration allows you to customize the seating plan for different events – for example, a concert with a dance floor on Friday and banquet seating on Saturday.
• The intuitive interface provides easy operation, the administrator can easily edit zones, block seats, change prices or launch special offers.
• Support for upsell options when selecting seats allows you to set zone-specific rates (e.g. VIP with deposit).
• Push reminders and the ability to share a link with friends to a specific table when booking with a company.
• Instant actualization – if a seat is occupied, it immediately becomes unavailable for selection, if it is vacated – it appears on the scheme again.
• Full integration with other system components – for example, with the module for collecting and segmenting the customer base, dynamic pricing tools, statistics on visits and occupancy, payment gateways and fiscal modules and custom user roles (room manager, cashier, admin, etc.).

You don’t have to hire designers and other specialists to create a seating plan online. We can develop a tool for you, with the help of which you will be able to draw a seating chart online yourself. This is a convenient visual designer built into the administrative panel, where each table, row or VIP-zone will become interactive objects available for editing and management.

How it works:

1. You place objects in your browser via drag-and-drop interface: tables, rows, stages, bar areas, aisles, decorative elements. Each element can be customized by parameters: number of seats, color, captions, belonging to a zone.
2. Then you can bind business logic to the scheme: define zones with different tariffs, restrictions, booking conditions, designate VIP-sectors, zones with deposits, with special conditions or temporarily closed blocks.
3. After saving in the editor, the scheme of the concert hall or restaurant is automatically published on the website or in the mobile app, users can choose a free seat, book or buy a ticket online.
4. You can quickly change the seating plan – the online designer allows you to quickly block tables, change prices, see in real time the occupancy of zones. All actions can be recorded in logs, and the information will be fed into the ticketing program.

If you run a nightclub, restaurant, open-air venue or concert hall where seating by zone and table is important, you don’t necessarily need to commission the development of a ticketing program from scratch. We have already launched a powerful ticketing platform PartTicket, to which we can connect an online designer to create an interactive seating chart customized to your venue’s architecture and event format.

Inside the ticketing system, the seating configurator is one of the key modules linking the user interface and the backend of the program (sales and access control logic). It can be integrated into:

• mobile application (iOS/Android), where the user sees the event on the poster, opens the visual map, selects the desired zone or a specific seat, instantly pays and receives a QR ticket;
• administrator personal account – in the admin area you can create a layout, define zones, show the scheme, assign price groups, set the status of seats (free, occupied, under reservation), connect analytics and quickly adjust;
• access control system (ticket scanner) – at the entrance the QR code is scanned, the validity of the ticket and the conformity of the seat is checked, excluding frod and duplicates.

Room configurator has become especially popular in the club and restaurant industry, where the seating plan and price vary depending on the format of the event – from a dance floor and DJ set to a chamber evening with seating at tables. Thanks to the flexibility of the module, the seating plan can be adapted to any scenario – from concerts, to a DJ set, to a chamber party with table seating. Thanks to the module’s flexibility, the hall layout can be adapted to any scenario – from a concert to an open-air venue with marquee and bar areas. We will create for you not just a program for visualizing seats, but a tool for complex space and sales management – from setup to analytics.

For more than 10 years AVADA MEDIA has been helping event business, cultural organizations and entertainment companies to automate and build a comfortable digital service for guests. If you are already using an online ticketing program, we can develop a custom online seating chart builder for it, fully adapted to your system. The flexible seat configurator integrates into your administration panel, website or mobile app and becomes a full-fledged part of your digital infrastructure. It is suitable for a single venue, as well as for network venues with different layouts and allows you to create a scheme of the hall for an event of any format and scale.

You get a tool that will allow you to draw the layout online and seamlessly integrate into the ticketing system. We develop customized solutions for the specifics of the venue, not limiting you to standard templates. When you work with us, you get a consistent timeline, transparent cost of the floor plan software, and seamless integration with your ticketing system.

If you are looking for a way to automate the creation of the hall layout and get rid of manual updating of layouts – the online designer from AVADA MEDIA developers will become an important tool in your arsenal. We will customize it to your style, space architecture and business processes and integrate it with your ticketing system.