МойДом-24

AVADA MEDIA team realized a large-scale project to develop the software “MyHouse24” – a modern solution to automate the work of housing and communal services management companies, condominiums and condominium associations. The program is designed for effective management of residential complexes, optimization of accounting and increasing transparency of interaction between the management company and residents.

The main task of AVADA MEDIA was to create a convenient, flexible and scalable program for housing management companies, which would take into account the peculiarities of different forms of management of residential complexes: condominiums, condominium associations, condominiums, HOAs. In the course of the project we developed a program for housing and communal services accounting, including modules for managing the cash desk, personal accounts, apartments, issuing receipts, processing applications and integration with online payment systems.

System functionality

The system “MyHouse24” is a complex web-based solution, including CRM for the management company of housing and communal services, a personal cabinet of the tenant, an administrative panel and the website of the management company. This approach allows to unite all management processes and interaction with residents into a single digital ecosystem.

Main modules:

• Cash desk: accounting of receipts and expenses, real-time display of cash desk status.
• Personal accounts: a system for managing apartment owners’ balances, controlling debts and overpayments.
• Apartments and owners: registration and management of data on apartments, their owners, binding to buildings, sections and floors.
• Receipts: generation of receipts, accounting of charges for various services, possibility to send receipts in PDF by email.
• Meter readings: integration of meter data into service charges.
• Notifications: sending notifications to residents via personal cabinet.
• Master call requests: processing of requests from residents with assignment of responsible specialists.
• Site management: updating the content of the management company’s website through the administrative panel.

These modules make the program for the housing and utilities management company a convenient tool for both accounting and technical specialists.

One of the key requirements was the ability to adapt the system to the individual needs of each management company. AVADA MEDIA implemented the functionality that allows customizing user roles, access rights, as well as expanding the system for different processes of the management company.

Thus, MyHouse24 acts not only as a standard housing and utilities program, but also as a CRM system for housing and utilities, capable of scaling and changing depending on business requirements. For companies that need to automate the work of housing and communal services at a deeper level, AVADA MEDIA offers the development of unique modules and integrations.

Benefits for condominiums and condominium associations

MyHouse24 solution is adapted for condominiums, condominium associations and HOAs, providing an accounting program for condominium associations, a program for maintaining condominium associations, as well as a condominium accounting program. This allows you to keep accurate records for each house and owner, automate the process of generating receipts and recording meter readings.

The program for condominium MyHouse24 includes all the functionality required for managing an apartment building, from the condominium accounting program to tools for interacting with residents through notifications and applications. For the accounting department the functions of accounting of debts, calculations, and report generation are available, which makes MyHouse24 a full-fledged accounting program for condominiums and accounting program for condominium associations.

Automation of housing and utilities management companies

The MyHouse24 project has become an important step towards the digitalization of housing management processes. By implementing automation of housing and utility management companies, companies can abandon outdated accounting methods (Excel, paper documents) and switch to a unified online system. The integration of online payment allows residents to pay bills via a mobile application or personal account. Thus, MyHouse24 also functions as a payment program for the housing and utilities sector, providing convenient payment methods.

The system allows you to customize the program for calculating housing and utility bills, as well as to adapt interfaces to the brand of a particular management company. The possibility of installing a cloud or boxed version makes MyHouse24 Housing and Utilities program universal for various usage scenarios.

Implementation of MyHouse24 allows management companies, condominiums and condominium associations to:

• Reduce time for processing payments and accounting of debts.
• Increase transparency of financial operations.
• Improve communication with residents.
• Provide residents with convenient access to data through a personal cabinet.
• Minimize errors by automating processes.

For management companies that need more than implementation of a ready-made system, AVADA MEDIA offers individual development of a program for housing and communal services, taking into account the peculiarities of the organization, integration with existing systems and specific requirements.

Conclusion

The project “MyHouse24” demonstrates the professional approach of AVADA MEDIA to the development of complex solutions for the automation of residential complexes management. The system acts as a computer program for condominiums, housing and communal services accounting program for HOAs, CRM for housing and communal services, rent payment program and even as a program for HCC, combining all the key functions for effective work.

AVADA MEDIA is ready to offer our clients both the implementation of the system “MyHouse24” and the development of a fully customized program for housing and communal services that meets the unique objectives of a management company, condominium or condominium association. We create solutions that help automate business processes, reduce costs and improve the quality of housing management.