Comexcel

Service solutions provide instant access to business calls, text messages, voice mail, faxes and other types of communication, and you can connect to them from anywhere in the world.

AVADA MEDIA has created updates to improve the app’s capabilities. A team of 3 people was involved in the work.

• Improved work with Bluetooth-headset

To communicate using the application, many users use a Bluetooth headset. AVADA MEDIA specialists have improved the software and significantly improved the quality of communication so that every dialogue with the client becomes flawless.

• Fixed bugs with interrupting the current call

Interrupting in-app calls is unacceptable when it comes to business contracts with customers and financial transactions. We carried out software diagnostics, which made it possible to identify and effectively eliminate the causes of such errors.

• Interface edits

To improve the convenience of the application, AVADA MEDIA specialists analyzed the user interface and made several important changes that made the product intuitive.

• Fixing bugs when sending multimedia messages

Errors that caused incorrect loading of photo, video and audio files inside the application were diagnosed and fixed.

• Improved call function

The functionality of the application related to the provision of incoming and outgoing calls for IOS and Android operating systems has been optimized, due to which the quality of communication has noticeably increased, even in conditions of poor network coverage.

• Update testing

After the development was completed, not only new features were tested, but also their interaction with the main product, which made it possible to eliminate the occurrence of unforeseen consequences.

AVADA MEDIA diagnosed all the weak points of the Comexcel application and effectively improved them. The updates significantly improved the quality of communication for all customers of the company and improved their user experience.